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Interactive, Digital, and Internet Marketing - What's the Difference?

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Simply put interactive, digital and internet marketing are each unique. But what makes them different? We often use them simultaneously and this can cause confusion. Each area of marketing requires a knowledge base of different products and different strategies. I think it's time we cleared up the confusion.

Interactive Marketing
Interactive marketing refers to a marketing strategy that encourages active participation between the consumer and the marketing campaign. This term often refers to a fast growing shift from one-sided customer interaction to a two-sided conversation. Interactive marketing is becoming a trend because of customers’ demand for a better online experience and improved internet technology.

Customers want a company to know who they are as individuals, not as a demographic.

For instance, every time a customer logs into a company’s website the person may want to see his or her name displayed along with product interests and communication preferences.

Interactive marketing gives customers the power to receive and give up-to-date, minute-to-minute feedback on the particular business or product. When you think about interactive marketing, a great example is Amazon. Amazon is known as the biggest trailblazer in this marketing area. It collects and saves information regarding customers searching and buying behavior. It also remembers customers’ names, provides suggested reading sections for book searches and consistently asks for the customers feedback on items they have purchased.


Digital Marketing

Digital marketing is a marketing campaign that takes place using a digital platform. Digital defines the medium used to deliver the campaign. Digital marketing could easily be considered and explained as a “push”/ “pull” marketing technique. If you’re not familiar with marketing campaigns it’s your advertising blitz to sell your service or product. Traditional marketing campaigns include television and print advertisements.

The “push” part allows you to get in touch with consumers and inspire to purchase your service or product. There are a lot of ways to achieve this push technique such as instant messaging, text messaging, content marketing, podcasting, mobile marketing and email. Also, there are many marketing tools you can use like pay per click, search engine optimization and even online banner advertising.

The “pull” technique occurs when consumers take the initiative to locate your business via an online search via digital marketing. For instance, they may perform a search on the Internet using your name. The customers then establish a link, via your website, where they can easily contact your company or keep track of your business. For example, they may sign up for text messages, streaming video, emails or podcasts on your website. So, you’re pulling in, or attracting customers.

Internet or Online Marketing
Internet or online marketing is a marketing campaign that requires an internet connection. This marketing technique allows you to reach customers, conduct research and sell your product or services over the internet. For example, you can promote your company’s message. The definition varies according to how it’s used. A home business person may refer to this marketing as selling over the internet. However, if you have a website, you may refer to it as a blogging, writing articles or placing banner advertisements on other websites to drive traffic to your site. It’s important to note there are many terms for internet marketing like web marketing, online marketing and website promotion.

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