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Laura's Marketing Blog

By Laura Lake, About.com Guide to Marketing since 2003

Tone of Voice: A Hinderance or a Help to Your Success

Sunday July 20, 2008
Do not underestimate the power in the tone of your voice. How well do you use your voice to express emotion and emphasize the importance of your message? In today's world where more business is done over the telephone rather than in person it's important to realize that a voice can in fact hinder your success. Learn five key factors that can help you train your voice and ensure that when people hear you the hear success.
Comments
August 5, 2008 at 1:06 am
(1) Mike Henrichs says:

Dear Laura,

The referenced young lady’s voice who was applying for the account coordinator position gave no reason as to why it was wrong, nor any details for correcting her “fault(s).”

Could you give some detail(s) as to why you thought her voice was wrong – was it the wording she used, the strong or weak tone or was it something to with volume?

Mike

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