Now that you've got your company look under control, it's time to work on your message. This often starts with a mission - or for the more esoteric entrepreneur, a vision - statement. Sure, many of these typically contain a lot of over-heated rhetoric designed to make the board of directors warm and fuzzy, but they CAN be valuable. While others may be long on hyperbolic language and short on real meaning, work to make yours meaningful, concise, actionable, and unique. Be ruthless. Is this who we really are? Is this what we really want to be? Does this really set us apart? Once you've honed your statement to accurately reflect what your company is and what it stands for, it will enable you to create a meaningful slogan or tagline to be used in your marketing messages. Avoid the trite and contrived. "The Leader in (blank)" has been done before. Trust me.
A good tagline will inform every message that follows. It will help flavor copy written for your sales literature, web site, advertising, even internal messaging. It will make generating consistent, focused text easier because it will help set the tone and form the basis of the message. And that message, aided by the consistent visual combination of logo, color, and typestyle - wielded with ruthless discipline -- all combine to create a powerful, memorable marketing impression.
That, my friends, is the power of continuity. Ralph Waldo Emerson once wrote "consistency is the hobgoblin of little minds." He was wrong. Consistency, otherwise known as continuity, is the most potent weapon of great marketing minds.
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James D. Schakenbach is President/Managing Partner of SCT Group Inc., a high technology marketing communications agency.
